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Scheduler - Central North Island

Scheduler - Central North Island

healthvisionHamilton, Waikato, New Zealand
12 hours ago
Job description

About the Role

We are on the lookout for a meticulous, organised, and people-savvy Roster Scheduler to join our vibrant team supporting healthcare services in the community. This role is all about creating and managing staff schedules that ensure smooth service delivery, full coverage, and compliance with employment legislation.

You will thrive in this fast-paced environment if you are someone who :

  • Has exceptional attention to detail
  • Communicates clearly and confidently
  • Is comfortable navigating scheduling and IT systems
  • Can juggle multiple priorities with ease
  • Brings a positive attitude, a vibrant personality, and a great sense of humour to the team

We are a supportive, energetic bunch who value collaboration, flexibility, and a bit of fun in our day. If you enjoy solving puzzles, keeping things running like clockwork, and working with a team that genuinely enjoys what they do – you will fit right in.

Job Role

Scheduler

Job Location

Based in Hamilton, Waikato, with occasional travel to the Bay of Plenty as needed to support our teams across both regions in this dynamic, needs-based role.

Job Type

This is a full-time (40 hours) permanent position from Monday to Friday.

Key Responsibilities

  • Schedule Creation : Develop and maintain employee work schedules, ensuring adequate coverage for all shifts and operational needs.
  • Staff Coordination : Collaborate with Client Service Managers to understand staffing requirements and address scheduling issues or conflicts.
  • Compliance : Ensure schedules comply with employment legislation e.g. working hours, company policies, and WorkSafe NZ.
  • Communication : Using our system CONNECT IT system to build rosters, notify employees of their schedules, any changes, and address any scheduling concerns promptly.
  • Data Management : Maintain accurate records of schedules, time off requests, and shift swaps.
  • Problem Solving : Address and resolve scheduling conflicts, last-minute changes, and employee availability issues.
  • Customer Service : Remains calm and professional at all times, excellent customer service skills especially when dealing with challenges of rosters with service users or staff.
  • Reporting : Generate reports on scheduling metrics, such as overtime, staffing levels, and compliance.
  • System Management : Utilize scheduling software to create and manage rosters effectively.
  • Continuous Improvement : Identify opportunities to improve scheduling processes and implement best practices.
  • The role will cover the area of Central North Island (CNI), and this role will be supporting the Client Services Managers in Waikato, and Bay of Plenty as required.

    • Skills and Experience

  • High school diploma or equivalent; additional education in business administration, human resources, or a related field is a plus.
  • Proven experience in a scheduling or administrative role, preferably in a similar industry.
  • Strong organisational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in scheduling software and MS Office Suite.
  • Ability to handle sensitive information with confidentiality.
  • Detail-oriented with a problem-solving mindset.
  • Knowledge : Familiarity with employment working hours law, company policies, and WorkSafe NZ related to working hours.
  • The ability to manage competing priorities in a fast-paced environment.
  • If you thrive in a role where precision and coordination make a real difference in people’s lives, we would love to hear from you.

    • Salary

    Commensurate with experience and qualifications.

    The Benefits of Joining our Team

  • The support of a dynamic and highly experienced team.
  • Opportunity to expand your skill set and to progress your career.
  • Training opportunities.
  • Free EAP (Employee Assistance Programme) Services.

    • The Organisation |Te Whakahaerenga

    Healthvision is a family-owned provider of homecare, community nursing, and rehabilitation services across Aotearoa. Guided by our family values, we are passionate about supporting people who need care to live life the way they want.

    We work closely with individuals, their families, and whānau to understand their holistic needs and provide comprehensive, wraparound in-home health services that promote independence and wellbeing. At Healthvision, our approach is grounded in respect, compassion, integrity, and collaboration — values that shape everything we do.

    Hiahia | Interested?

    Bring your people skills, initiative, and heart to a role that makes a difference. Apply now!

    Applicants must have the right to work legally in New Zealand

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    Scheduler • Hamilton, Waikato, New Zealand