Foh Manager - Manukau - Nz

OverviewJoin Fitness Cartel as our Front of House (FOH) Manager at our Manukau club.

If fitness is your passion, people are your priority, and creating unforgettable member experiences drives you, this is your next big move.

Fitness Cartel Health Clubs aims to grow to 60+ clubs by 2030, and we need dynamic, people-focused leaders to deliver next-level service at the front line.

As FOH Manager, you'll own the member experience, lead a high-energy reception team, and set the standard for service in one of Australia & New Zealand's fastest-growing fitness brands.What's in It for YouFree gym membershipPaid day off for your birthday – celebrate in styleDiscounts on supplements, apparel, Pro-shop café, and moreAccess to world-class facilities : Reformer Pilates, Cycle Studios, cafés, saunas, ice baths, and 24 / 7 trainingCareer growth - from FOH Manager to Club Management, and beyondBe part of a thriving, supportive team in a brand on the riseWhat You'll DoLead, train, and motivate the reception team to deliver five-star serviceManage member enquiries and cancellations with empathy and professionalismManage rosters, develop staff, and run daily FOH operations, including retail and supplementsEnsure the ice bath, saunas, café, reception, and retail spaces are running smoothly and always cleanDrive customer service KPIs, creating a culture of accountability and successSupport the Club General Manager where needed to keep the club thrivingWho You AreA proven leader with 2-3 years' experience in customer service management or similarA natural communicator who connects quickly and builds trustFinancially driven, comfortable working towards KPIs and team goalsOrganised, proactive, and hands-on with a "can do" attitudePassionate about fitness and excited to represent the Cartel brand every dayWhy Fitness Cartel?

This isn't just a role - it's a career pathway into club and operations management with Australia & New Zealand's most exciting and fastest-growing health club brand.Interviews are happening now - apply today and don't miss your chance to join the Cartel.

Apply now and let's make it happen.Note : Only candidates meeting our selection criteria will be contacted.

No agencies please!

Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesHealth, Wellness & Fitness

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