Family Support Coordinator

CCS Disability Action – Christchurch, South Island

Join us and help create a more inclusive Aotearoa.

Our vision is that every disabled person / whānau hauā is interwoven into the lives of their whānau and community.

We have been working with disabled people and their families since 1935 and are now at the forefront of service provision, advocacy and information sharing in the disability sector New Zealand-wide. Our people are professional, innovative, dedicated and knowledgeable. We hold ourselves to the highest possible ethical and professional standards and are known for our partnership approach to support.

If you have a passion for making a difference in the community and want to contribute to enabling good lives for the People We support with disabilities, then we would like to invite you to join the CCS Disability Action team. Our organisation is dedicated to creating a positive impact for each person.

Job specific information

This role is to provide family support, advocacy, liaison with other agency and co-ordinate services within the Early Intervention Team, CCS Disability Action Christchurch. The position is responsible for working in partnership with family and whānau of the children referred, the Early Intervention Team and any other individuals or agencies to support, develop, deliver and / or coordinate a range of family-directed services that aim to empower and enable the whānau to achieve their goals and for their children to reach their full potential.

Why us?

We have a positive workplace culture that values employee wellbeing and work-life balance. As such, we have a range of initiatives to foster a positive work environment and support our employees. These include :

A friendly and values-based environment where you can make a positive impact.

Receive access to our Employee Assistance Programme, providing free and confidential counselling and support.

Access our employee benefits programme and a paid day of wellness leave each year.

About the role :

Coordinate high quality services that are creative, flexible, and responsive to the needs of disabled children and their families / whānau. Services focus on improving / maintaining inclusion of disabled children within their families / whānau and the wider community.

Coordinate delivery of contracted services which meet the funders’ specifications.

Work in ways which are consistent with the te Tiriti o Waitangi.

Maintain a high standard of professional and organisational behaviour and practice.

Recognise safety issues for children, young people and vulnerable adults, respond to these and refer to appropriate supports / organisations (internal and external).

Attend, participate in and seek training / professional development opportunities (including internal and external supervision).

Develop and maintain community connections and networks; and promote the concept of inclusion and community development.

Develop and maintain positive working relationships with disability consumer groups and governance.

Undertake general administration and other tasks as agreed with your Service Manager and as required to support the team.

About you :

Relevant Degree or Diploma in Social Services or equivalent qualification.

New Zealand Registered Social Worker.

Experience working in a social services agency, and in particular working with disabled children / youth / adults, their families / whānau and significant others.

Demonstrates a willingness to be creative and innovative in delivering services.

Networking skills and knowledge of government, non-government and private sector services available within the community.

Understanding of person and family-directed planning and community development concepts.

Is committed to providing quality customer services.

Knowledge of relevant legislation and government policies.

Lived experience of a having a disability would be advantageous.

Strong time management and organisational skills.

Excellent written and verbal communication and reporting skills.

Understanding of and commitment to Te Tiriti o Waitangi.

Some flexibility with hours of work may be required to accommodate individual needs.

How to apply

To apply, send your completed CCS Disability Action application form, a copy of your CV, and a cover letter to :

• @ccsDisabilityAction.org.nz

CCS Disability Application Form can be found here on our website :

We are committed to ensuring our application process is accessible to everyone. Should you have any questions, require accommodations, or would like an alternative application method, please contact Jenny Bush on or via the email :

Applications will be considered as they are received. As such, the closing date is subject to change. We will endeavour to update you regarding the status of your application as soon as possible.

Applications close on Sunday 30 November 2025.

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