Fixed-Term Booking Administrator - Fourth Floor And Frederick Street Outpatients

Health New Zealand - Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

This role plays an essential part in ensuring the successful provision of patient-centred care by fostering a welcoming environment for patients right from the get-go.

This role is heavily involved with administrative processes for outpatients, and we're looking for someone who is 'on the ball' when it comes to ensuring that the necessary administration duties are absolutely spot on!

The role also involves a significant amount of communication with other pivotal key members, including patients.

Tasks include but are not limited to :

• Making appointments (new and follow-up) for multiple Clinical services such as Endocrinology, Diabetes and Podiatry
• Entering appointments into the computer system
• Preparing referrals to send to clinicians for triaging
• Receiving referrals back
• Loading referrals onto waiting lists from which appointments for clinics and associated tests are made

About the Team / Service / Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities.

We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region.

We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

Excellent computer skills are essential and database experience using SIPICS and Health Connect South is preferred but full training will be given to the successful applicant to ensure that you are comfortable and confident with our systems.

Our ideal candidate will :

• Be a team player with very good communication skills
• Demonstrate flexibility and understand the need for strong attention to detail
• Be comfortable interacting with a variety of people and attending to issues that arise - usually at the same time

View position description

Working at Health New Zealand

Health New Zealand - Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.

How to apply

To apply please click 'apply now'.

All applications must be submitted through our online careers portal by Tuesday, 16 December

If you have any questions about the role, please contact Mikayla Hamilton

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

We only accept online applications.

Please apply via our website.