Retail Consultant

Join to apply for the Retail Consultant role at Early Settler.

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Who are we?

Early Settler is about stylish modern living – We sell furniture and gorgeous homewares that are affordable and designed to help create a home you truly love living in.

There's no place like home and, no matter what your style, we've got something to make yours even more comfy and beautiful.

Why Join Us?

Amazing team member discounts on our fabulous products

Holistic Wellbeing programs to support you to be your best self

Career Development Opportunities

Fun, Supportive and collaborative team environment

What is the Role?

We are currently looking for a dynamic Retail Consultant to join our store team.

This Retail Consultant is responsible for ensuring high levels of customer service by offering a personalised experience, taking a genuine interest in getting to know our customers and recommending items that match their needs.

This role is also responsible for achieving sales targets and Store KPIs (conversion, customer service score, average transaction value, etc).

Key Responsibilities

Ascertain customer's needs and recommend items that match.

Keep up to date with product knowledge to accurately describe product features and benefits.

Upsell and cross-sell where appropriate – inform customers about sales and promotions.

Consistently provide exceptional customer service.

Demonstrate our values in action during every customer interaction.

Ensure store presentation consistently aligns with Visual Merchandising (VM) guidelines.

Assist, resolve or escalate all customer concerns in an appropriate and timely manner.

Skills and Experience

At least 2 years retail experience in home / lifestyle products preferred.

The ability to engage with our customers to bring their vision for their home to life.

An "I've got this" attitude for selling and exceeding your sales targets.

Exceptional communication skills and computer literacy.

The capability to balance customer care and administrative duties.

A genuine interest in home-styling, furniture or creating welcoming living spaces is a plus.

Be keen as beans to live our values #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal.

As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes.

Applicants must be physically capable of safely performing these tasks as part of their daily duties.

Applicants must be a NZ citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

Available to work Weekends – Saturday / Sunday.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Furniture and Home Furnishings Manufacturing

#J-

• Ljbffr