Assistant Manager, Retail (Full Price)

Principal AccountabilitiesThis is the highest position in a district responsible for a group of storesResponsible for managing the performance of the group of stores including sales, service, customer satisfaction, profitability, staff, and compliance with corporate proceduresDevelop short- and long-term plans to support regional and corporate goalsKnowledge & Skill RequirementsAssociate's degree; Bachelor's degree preferredEquivalent years of experience in a substantially similar industry may be considered in lieu of a degree to be determined by the nature of the specific job and the hiring manager's criteriaGenerally six years of progressive experience with one year of supervisory experienceStrong organization and communication skillsKnowledge & ApplicationAcquires depth of expertise in more than one technical work area and on track to becoming a discipline expertAcquiring management experience within a process driven environment with extensive experience in a large or complex technical areaKnowledge of standardized rules, procedures, and operations within own areaDetermines a course of action based on guidelines and modifies processes and methods as requiredRequires knowledge of company policies, practices, and proceduresProblem SolvingResolves issues which are often varied and nonroutineUses previous experience to identify most appropriate option or improve existing approachesProblems likely to require clarificationUndertakes analysis and investigation to solve differing, but related, problemsInteractionConveys information to occasionally divergent audiences that may require some persuasionMay require the initiation of contacts to resolve and discuss mutual problems or collaboration on procedures or transactionsMay need to convey information to audiences not knowledgeable of the subject matterRequires objective review of difficult work problems, obtaining cooperation or approvalImpactImpact is generally limited to short-term team performance, occasionally on medium-term goalsResponsible for meeting targets typically against a monthly planSupports the achievement of goals through own personal effort and influence on othersResponsible for planning own work, assessing own progress, and adjusting efforts to meet goalsBeginning to have more of a contributory impact on team / discipline performanceAccountabilityAccountable for meeting short-term (less than one year) targets which impact the immediate work areaTakes action to monitor and manage costs related to own work and that of the teamPeople management responsibility for pay reviews, performance management, training, and resource planning

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