If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Candidates within commutable distance are preferred, but those outside of commutable distance (but still residing in Australia or New Zealand) may be considered on a remote basis. Please note : this role requires full working rights in Australia without the need for current or future sponsorship.
This position requires being fluent in English AND at least one of the following languages : Japanese, Mandarin, Cantonese, or Malay.
SUMMARY
The QHSE Audit Support Professional plays a crucial role in guiding Avetta clients and contractor / supplier members through the pre-qualification and audit process, providing expert explanations and coaching on QHSE Audit requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Support and Clarification : Proactive support and outreach for Avetta customers
Create and enhance Avetta audit resources
Provide clarification on gap assessments for contractor / supplier HSE management systems, programs, and protocols
Apply risk and hazard assessment methodologies across various industries serviced by Avetta (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facility Management, Construction, Mining, Aviation, Transportation, Marine / Maritime Operations, and Rail)
Customer Interaction : Respond promptly to customer inquiries
Handle and resolve customer concerns promptly and professionally
Perform customer safety exposure and hazard verifications
Record details of inquiries, comments, and complaints
Record details of actions taken
Communicate and coordinate with internal departments
Follow up on customer interactions
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES :
IDEAL QUALIFICATIONS :
#LI-Remote
Professional • New Zealand - Remote