Senior Business Analyst - Data & Refunds Remediation

A recruitment agency in Auckland is seeking a Senior Business Analyst to work on customer refund and remediation programs. This role involves analyzing large data sets to identify issues affecting customers and collaborating with project teams to define solutions. Successful candidates will have extensive experience in complex environments, strong Excel and SQL skills, and a curious nature towards problem-solving. This position provides a chance to contribute significantly to improving customer experiences.

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