Casual Retail Consultant

OverviewJoin to apply for the Casual Retail Consultant role at Early SettlerAbout Early SettlerEarly Settler is about stylish modern living – we sell furniture and homewares that are affordable and designed to help you create a home you truly love living in.

There's no place like home and, no matter what your style, we've got something to make yours even more comfy and beautiful.Why Join UsAmazing team member discounts on our fabulous productsHolistic wellbeing programs to support you to be your best selfCareer development opportunitiesFun, supportive and collaborative team environmentWhat is the RoleWe are currently looking for a dynamic Retail Consultant to join our store team at Sylvia Park.

This Retail Consultant is responsible for ensuring high levels of customer service by offering a personalised experience, taking a genuine interest in getting to know our customers and recommending items that match their needs.

The role is also responsible for achieving sales targets and Store KPIs (conversion, customer service score, average transaction value, etc).

Key ResponsibilitiesAscertain customer needs and recommend items that match.Keep up to date with product knowledge to accurately describe product features and benefits.Upsell and cross-sell where appropriate – inform customers about sales and promotions.Consistently provide exceptional customer service.Demonstrate our values in action during every customer interaction.Ensure store presentation consistently aligns with Visual Merchandising (VM) guidelines.Assist, resolve or elevate all customer concerns in an appropriate and timely manner.Skills and ExperiencesYou are someone who loves retail and all its nuances.

You understand the customer journey and can make the magic happen to bring a customer's vision to life.

You are all about teamwork and delight in hitting and smashing sales targets.

You're a go-getter and you appreciate #KeepingItReal.What's Needed to SucceedAt least 2 years retail experience in home / lifestyle products preferred.The ability to engage with our customers to bring their vision for their home to life.An "I've got this" attitude for selling and exceeding your sales targets.Exceptional communication skills and computer literacy.The capability to balance customer care and administrative duties.A genuine interest in home-styling, furniture or creating welcoming living spaces is a plus.Be keen as beans to live our values #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal.As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes.

Applicants must be physically capable of safely performing these tasks as part of their daily duties.Applicants must be a NZ citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance.

Due to the volume of applications we receive, only successful applicants will be contacted for an interview.Early Settler is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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