Services Consultant Principal

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Job Description

Posted Wednesday, November 26, 2025, 4 : 00 PM | Expires Wednesday, January 28, 2026, 3 : 59 PM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity

We are looking for experienced professionals to join our Services Consulting team as a Principal Workforce Management (WFM) Consultant. In this role, you’ll be working with our enterprise clients to implement Dayforce HCM — focusing on time, attendance, scheduling, and labor rules that directly impact how organizations manage their people.

This is not a traditional administrative role. It is a challenging, fast-paced consulting position where you'll be empowered to solve real business problems, work directly with clients, and translate complex requirements into smart, scalable solutions using technology. If you’re adaptable, curious, and excited to grow into a client-facing, systems-focused role — we want to hear from you.

The Principal Service Consultant guides the overall design and delivery of the Dayforce HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support).

The Principal Service Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include facilitation of customer requirements gathering, design of the Dayforce solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design / configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.

What you’ll get to do

Implementations

• Support the project team in the validation of customers’ business requirements and mapping to Dayforce functionality
• Design and document innovative solutions to solve customers’ business needs
• Guide the configuration of the Dayforce application to meet customer’s business requirements
• Act as subject matter expert (SME) on strategic implementations
• Lead internal project meetings and provide status on progress of activities and deliverables
• Work as part of a project team to implement Dayforce Workforce Management modules for enterprise customers across Australia, New Zealand, and beyond.
• Collaborate with client stakeholders to understand business rules related to time tracking, scheduling, compliance, and labor policies.
• Design, configure, and test WFM solutions that meet client-specific needs and regulatory requirements.
• Troubleshoot configuration issues and think critically about root causes and resolution paths.
• Participate in client workshops, internal design reviews, and testing cycles.

Initiatives

Continuous Learning

Skills and experience we value

This is not a routine, step-by-step administrative job — it’s a dynamic and hands-on role that will stretch your thinking and build your consulting capability. It’s suited to individuals who want variety, challenge, and the opportunity to grow into a trusted advisor role.

You might be :

What would make you really stand out

Hiring Manager : Yaron Levy

Recruiter : Jeg Cantuba

Grade : 10

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here : https : / / www.dayforce.com / be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

Job Details

Job FamilyTechnical

Job FunctionImplementation

Pay TypeSalary

Employment IndicatorN / A

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