Are you a highly organised and collaborative administrator with experience in a clinical setting?
We're seeking a Clinical Team Administrator to support a busy and dedicated healthcare team in Central Auckland. This is a full-time temporary role for 3 months, starting as soon as possible.
You'll play a crucial role in ensuring patients move smoothly through their healthcare journey by providing efficient clinical administrative support. This is an excellent opportunity to contribute to a high-performing national and regional team committed to delivering outstanding patient care.
The Role :
- Managing incoming mail (electronic and postal) and enquiries in a timely and professional manner
- Handling referrals in line with service protocols and national policies
- Supporting clinic scheduling : managing waiting lists, preparing appointment letters, and confirming appointments with patients
- Collaborating with clinical staff to optimise the patient appointment process
- Maintaining and updating databases with high accuracy, acting as a system super-user to support your team
- Upholding patient confidentiality and document integrity at all times
The Ideal Candidate :
Proven experience working with patient information in a clinical or healthcare settingStrong administrative skills and attention to detailProficiency in Microsoft Outlook, Word, and ExcelUnderstanding of medical terminology and familiarity with hospital systems for managing patient dataExcellent written and verbal communication skillsA professional, empathetic, and confident manner when dealing with patientsA collaborative mindset and the ability to work effectively within a teamAwareness of Te Tiriti o Waitangi and its application within the healthcare environmentKnowledge of the New Zealand health system and commitment to patient privacy and confidentialityIf you're looking for a rewarding role where your organisational skills and healthcare knowledge can truly make a difference then apply now to be considered.