Corporate Travel Consultant

Exploring Opportunity with Travel Media!

About Travel Media

Travel Media Pte Ltd (TM) is one of Singapore’s most established travel and event management companies, authorized and accredited by the Singapore Tourism Board (STB) and the International Air Transport Association (IATA). Founded in the 1990s with a milestone close to 30 years, Travel Media has earned a reputation for its dedication, consistency and exceptional service in providing corporate, leisure, MICE and wholesale travel management services. With the span of Global Distribution Systems (GDS) and Travel Solutions, Travel Media has the advantage in accessing to various GDS and Travel Platforms which provide a spectrum of Travel content in today’s economic environment.

Location

Our office is located at the central-western of Singapore and is just approx. 3mins walk away from Commonwealth Mass Rapid Transit (MRT) station.

Job brief

With great enthusiasm for travel, a Corporate Travel Consultant will be responsible for promoting and facilitating travel arrangements for clients. The goal is to enhance satisfaction and acquire an expanding dedicated clientele.

Responsibilities

Determining clients’ needsand suggesting suitable travel advise.

Research various destinations and means of travel regarding prices, travel requirements and advisory, reviews etc.

Organize travels from beginning to end, through booking tickets and accommodation, transportation etc.

Supply travelers with pertinent information andtravel documents.

Handle unforeseenconcerns, feedback and determine rectification and recovery.

Create and update electronic records of clients.

Maintain relationships with key persons and point of contacts.

Collaborating with relevant departments on billing and payment matters such as invoicing, statement, account receivable, refunds etc.

Achieve revenue and profit goals.

Onsite meeting and facilitation with clients and vendors.

Attend seminarstomaintain familiarity with tourism trends and product updates.

Requirements and skills

Proven working experience as a Travel Consultant.

Computer literateand excellent knowledge of traveling software (computer reservations systems, Global Distribution System (GDS) - Sabre).

Proficiency in English; knowledge of additional languages, preferably Mandarin is an advantage to effectively communicate with Mandarin-speaking clients.

Well versed in various areas of travel (domestic / international, business / Leisure, group / individual etc).

Exemplary sales skills and customer-oriented approach.

Ability to present, persuade and communicate effectively.

Demonstrable ability to handle crises.

Qualification / Certified in Hospitality, Travel, Tourism, Business or relevant field.

To explore opportunity in the stated role with Travel Media, please do not hesitate to reach out to us at,

• @travelmedia.com.sg
• Only shortlisted candidates shall be notified.

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