Forward Deployed Engineer (FDE)

About InDebted : InDebted provides future‑thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.

Founded in Australia, today we’re a team of over 300 people living and working around the world. We’re rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.

About the Role

We’re looking for a Forward Deployed Engineer (FDE) to play a hands‑on role in modernising and extending our technology stack in New Zealand. This role is pivotal to the success of our integration and performance initiatives in the region, bridging local systems with InDebted’s global products.

You’ll take technical ownership of key systems, drive integrations, and embed modern engineering practices within our New Zealand operation. This is a role for an experienced engineer who thrives on solving complex, real‑world problems, working closely with both local business leaders and global engineering teams.

What You’ll Own

• Platform Integration & Ownership
• Learn, operate, and evolve COBRAR, the core New Zealand debt collection system.
• Lead its transition to InDebted standards, ensuring reliability, scalability, and maintainability.
• Integrate COBRAR with InDebted’s Collect platform, enabling a unified product experience.
• Oversee data flow from COBRAR to the AWS Data Lake, improving data visibility and analytics.
• Technical Delivery
• Take ownership of email deliverability systems and related automation, eliminating dependency on global teams.
• Implement AI‑powered automation and other tech‑enabled performance improvements in the NZ region.
• Ensure all code, deployments, and integrations meet InDebted’s global engineering standards.
• Collaborate with global engineering to align on architecture, CI / CD, and security practices.
• Customer and Business Impact
• Work closely with the NZ Managing Director to translate business priorities into technical outcomes.
• Participate in discussions with clients and partners to understand requirements and deliver scalable solutions.
• Provide technical insights and feedback to accelerate onboarding, performance, and compliance outcomes.

What We’re Looking For

6+ years of software engineering experience, ideally across backend and integration‑heavy systems.

Experience with financial services or debt collection systems.

Based in Auckland, New Zealand.

Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.

For recruiters : We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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