We are on the hunt for hardworking individuals who thrive on the challenge that hospitality brings.
Restaurant & Bar Supervisors are needed to lead our team.We are on the hunt for hardworking individuals who thrive on the challenge that hospitality brings.
Restaurant & Bar Supervisors are needed to lead our team.
The location for this role is The Ranch Bar & Grill 111 Town Centre Te Anau Fiordland.
This role is ideally nights with some day / split shifts.
A busy bar & restaurant serving both locals and tourists now for 30 strong years.
A great team of staff on board operating in a fun & busy environment.
A Duty Managers Certificate not required but an advantage
A full-time (minimum of 32hours a week) position with competitive earnings (pay rate starting $28-$30 per hour) for the right candidate with the following attributes :
Job Description entails :
Develop and maintain a professional and cooperative relationship with kitchen and Front of house staff to ensure the overall business operates smoothly
Look for opportunities to improve procedures and make improvements where appropriate
Ensure staff are trained in the correct procedure for taking reservations
Ensure restaurant staff can confidently describe wine list and menu items and can make recommendations when asked to do so
Ensure staff are aware of specials new wine lists and menu items and out of stock food and wine
Maintain a high level of morale and team cooperation
Answer phones quickly and ensure staff do the same
Follow up on customer complaints / comments quickly
Ensure that all restaurant staff are aware of their obligations pursuant to the Sale of Liquor Act 2012 and the company's liquor licence is not jeopardised as a direct consequence of their actions.
This includes patron conduct and intoxication
Complete the restaurant seating plan for the following day familiar with online booking systems
Ensure that all staff who answer customer queries regarding functions are aware of what the policies are
Update systems for taking function bookings and ensure staff food and beverages are organised
Ensure the cleaner is carrying out his / her duties to the required standard and let him / her know if there is anything extra that needs to be done or if anything is not being done to the agreed standard
If this position sounds like you please contact us with your CV and references by email.
Supervisor • Southland, New Zealand