Mercury Website

Overview

At Mercury you're not just an employee, you're part of something bigger, and something great. Our team makes a real difference to New Zealand by doing new and exciting things with energy.

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose. Taking care of tomorrow : connecting people and place today. This pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

We're on the lookout for a passionate and creative Learning Designer to join us on a 12-month fixed-term journey, focused on uplifting the capability of our Direct Sales channels to drive stronger sales performance.

In this role, you\'ll bring learning to life designing engaging, practical, and impactful learning experiences that build confidence and performance across our direct sales teams and partners. From digital modules to blended and on-the-job learning, you\'ll craft solutions that connect people to purpose, enable continuous growth, and reflect our unique Mercury sales culture.

Working as part of our Sales Learning and Development team, you\'ll collaborate with subject matter experts and sales leaders to turn complex ideas into accessible, performance-driven learning that supports Mercury\'s broader strategic goals. This is your opportunity to make a tangible impact empowering our people to perform, grow, and shine every day.

What you\'ll be doing

Tāu e mahi ai | What you\'ll be doing :

• Design and deliver engaging digital and blended learning experiences that build capability and confidence across Sales.
• Create powerful communications that promote learning programmes and connect our people to what matters.
• Craft multimedia content that\'s visually striking, interactive, and aligned with Mercury\'s learning principles.
• Enhance user experience across learning platforms, ensuring a seamless and accessible journey for all learners.
• Champion quality and compliance through thoughtful, learner-centred design that supports performance and growth.
• 3+ years\' experience in learning design, communications, or sales enablement.
• A solid understanding of adult learning and instructional design in digital or blended environments.
• A creative eye for design — graphic or multimedia skills a bonus.
• A collaborative mindset and comfort working in an agile environment.
• A diverse workplace where your unique abilities and talents will be recognised and valued.
• The opportunities, career paths and facilities associated with working for one of New Zealand\'s largest energy providers.
• Modern offices with collaborative work spaces.
• Access to our e-bikes and great end of trip facilities.
• Fresh fruit delivered twice a week.

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

Every voice has its place - and together, we thrive.

At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren\'t sure if you meet all of the criteria.

This role is expected to commence in January; however, there may be some flexibility to accommodate an earlier start should you be available immediately.

Please click \'apply\' to submit your application. If you require accessibility or assistance support from us during the application and selection process, please reach out to Please do not apply via this email address.

A full position description is available below. Applications close 18th November 2025 at 5 : 00pm. Please note that Mercury retains the right to bring a particularly strong candidate through to interview more quickly.

Reference # 41541

Posted 04 Nov 2025

Closing 18 Nov : 00

Location(s) Auckland, Tauranga

Expertise Communications, Continuous Improvement, Customer Experience (CX), Customer Service, Relationship Management, Sales, Stakeholder engagement & management

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