Operations Manager

OverviewJoin to apply for the OPERATIONS MANAGER role at Leonardo Hotels UK & Ireland.As an Operations Manager, you'll keep the hotel running like clockwork and take responsibility for the Food and Beverage department.

You will be responsible for day-to-day operations in the absence of the Hotel Manager.

You will lead your team to ensure our guests have an incredible experience with us.

You'll work alongside the General Manager to oversee operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests' expectations.We're looking for someone with strong people skills who can motivate the team to perform at their best.ResponsibilitiesUndertake Duty Manager shifts as required to support the teamWork with the General Manager to devise new ways of moving the Leonardo Hotels brand forward in the hotelSupport delivery of new starter induction and "Guest Care" training, ensuring all team members offer great hospitality to brand standardsActively monitor recruitment requirements in the hotel to support the operation and current teamHave good knowledge of the local area to drive business opportunities for the hotelCollaborate with the local HR team to host engaging activities for the teamFood and Beverage and Front Office experience is essentialBenefitsQuarterly bonus scheme based on business and personal performanceEnhanced pension planSpecial rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme with vouchers for high street shopsMeals on dutyTalent referral scheme with bonuses for recommending new hiresRegular events and celebrations such as Thank You Week and Employee AwardsAccess to Company Pension Scheme, Life Assurance and Wellbeing SupportOngoing job-related training programmes with clear paths for progressionAbout Leonardo HotelsBuilt on decades of hotelier know-how, Leonardo Hotels operates over 270 hotels across the United Kingdom and Europe.

We look after over 50 hotels in the UK & Ireland and have plans for major expansion.

We value personality in our operations team and offer career development opportunities, including leadership development and industry-recognised certifications.Our hotels provide a friendly working environment with opportunities for team involvement in activities such as seasonal events and celebrations.

Employee benefits include hotel-room discounts and performance-based rewards.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesHospitality

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