Business Analyst- Consultant, Business Consulting

About Infosys

Infosys is a global leader in next-generation digital services and consulting.

We enable clients in more than 50 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we steer our clients through their digital journey.

We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.

We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Location : Auckland, NZ

Role :

Business Analyst – Management Consulting Key

Skills :

Analytical Thinking & Problem Solving

– Ability to break down complex business problems and identify root causes.

Skilled in synthesizing data and insights to support strategic decision making.

Stakeholder Engagement

– Strong interpersonal skills to work with clients, senior leaders, and cross functional teams.

Experience in facilitating workshops, interviews, and meetings to gather requirements.

Business Process Analysis

– Proficient in mapping, analysing, and redesigning business processes.

Familiarity with tools like BPMN, Visio, Lucid chart, or similar.

Responsibilities

Requirements Gathering & Documentation

– Elicit, document, and validate business and functional requirements; use cases, user stories, and acceptance criteria.

Data Analysis & Reporting

– Competence in using Excel, SQL, Power BI, or Tableau to analyze and visualize data; interpret trends to provide actionable insights.

Consulting Mindset

– Comfortable working in ambiguous environments with a focus on delivering client value; adapt quickly, manage multiple priorities, and work under pressure.

Communication & Presentation

– Excellent written and verbal communication; create compelling presentations and reports for executive audiences.

Project Support & Delivery

– Experience supporting project delivery through planning, tracking, and reporting; familiarity with Agile, Scrum, or Waterfall; understanding of digital transformation, enterprise systems (e.g., ERP, CRM), and emerging technologies; translate business needs into technical solutions with collaboration from technical teams.

Required Experience & Qualifications

2–5 years of experience in business analysis, preferably within a consulting or professional services environment.

Exposure to multiple industries (e.g., financial services, public sector, healthcare, utilities) is a plus.

Experience working on strategic initiatives, operational improvements, or technology implementations.

Bachelor's degree in business, Information Systems, or a related field (MBA or relevant certifications like CBAP, PMI-PBA are advantageous).

EEO & Accessibility

All aspects of employment at Infosys are based on merit, competence and performance.

We are committed to embracing diversity and creating an inclusive environment for all employees.

Infosys is proud to be an equal opportunity employer.

If you require adjustments to the recruitment process due to disability, illness, or injury, please contact our Recruitment team for adjustments only at

• or include your preferred method of communication in email and someone will be in touch.

Infosys does not accept unsolicited resumes from third party vendors unless part of a signed agreement.

All recruitment activity must be coordinated through the Talent Acquisition department.

Infosys is an equal opportunity employer; qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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