Store Manager

Retail Store Manager – AucklandFull-Time | Permanent | Minimum 30 hours per week | $28–$32 per hour

About UsSmart Mobile Limited operates a growing network of retail and service stores across New Zealand, including multiple locations in Auckland.

We specialise in mobile phones, laptops, computers, tablets, accessories, and professional repair services.

To support our continued growth, we are seeking a motivated Store Manager to oversee the daily operations of one of our Auckland stores.

The RoleThis is a full-time, permanent position requiring flexibility to work on a 7-day roster.

The Store Manager will be responsible for ensuring smooth store operations, supervising staff, maintaining stock, and achieving financial and customer service targets.

Key Responsibilities

Oversee day-to-day store operations to ensure efficiency and compliance

Determine stock and customer service standards

Plan and implement purchasing, marketing, and promotional strategies

Manage inventory, merchandising, and stock control processes

Monitor financial performance, prepare budgets, and implement cost controls

Recruit, train, roster, and supervise staff to deliver excellent customer service

Maintain accurate staff and attendance records

Ensure compliance with employment, health & safety, and company policies

Monitor competitor activity and market trends to enhance store performance

Build strong relationships with customers, suppliers, and local community stakeholders

Skills & Experience

A Level 5 diploma or higher in a relevant field, or at least three years of relevant work experience (mandatory)

Strong knowledge of retail operations, inventory control, and budgeting is preferred.

Excellent customer service and communication abilities is preferred.

Flexibility to work weekends, public holidays, and varied shifts

Willingness to undergo pre-employment drug and alcohol screening

Legal right to work in New Zealand

If you are an experienced professional seeking stability and growth, please apply with your CV and a cover letter highlighting your suitability for the role.