People Experience & Business Support Lead

Are you passionate about creating a positive and thriving work environment? Do you have a knack for organisation and a love for helping people succeed? Join our small but mighty People Team at Tend Health as a People Experience & Business Support Lead and play a pivotal role in shaping our workplace. We're looking for an enthusiastic and proactive individual who is ready to dive into a fast-paced environment, support our HR initiatives, and ensure our HQ office runs smoothly.

Tend is NZ’s leading digital-first healthcare provider with over 130,000 enrolled patients, 25 medical clinics across the country, and nearly 500 employees. This role is based in our Auckland HQ (Parnell) and partners closely with operational leaders throughout the country. Occasional travel to the AKL clinics and regular attendance in the office is required.

If you are organised, personable, and eager to develop your HR career, get in touch!

Your day-to-day activities will include :

• People Experience & Development – Deliver a seamless employee experience across the full people lifecycle (recruitment, onboarding, engagement, performance, remuneration, L&D, and offboarding) with accurate data, effective communication, and high-quality documentation.
• Project & Process Improvement – Support and coordinate cross‑functional projects, streamline workflows, and enhance people systems and processes through automation, collaboration, and continuous improvement.
• Business & Executive Support – Provide proactive administrative and executive assistance, including scheduling, meeting preparation, reporting, travel coordination, and creation of professional papers and presentations.
• Workplace & Facilities Management – Oversee the day‑to‑day running of office facilities, vendor relationships, and logistics to ensure safe, efficient, and welcoming work environments.
• Health, Safety, Wellbeing & Equity – Promote a strong safety culture, ensure compliance with health and safety standards, and embed Te Tiriti o Waitangi principles, cultural safety, and equity in all people and workplace practices.

Our ideal candidate will have :

If you have a question or want to chat before applying, get in touch with Sasha ( ) at any time!

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