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GridAKL Community Manager

Auckland CouncilAuckland, Auckland, New Zealand

1 day ago

Job description

Overview

12-month fixed term role playing a key part Auckland’s leading innovation hub.
Create a welcoming, collaborative environment where startups and partners thrive.
Drive events, partnerships, and projects that showcase innovation locally and globally.

He angitūranga : The opportunity

As Community Manager, you’ll play a key role in growing and supporting the GridAKL innovation community in Tāmaki Makaurau Auckland. This means building strong partnerships, curating initiatives, and ensuring founders, startups, and partners are well connected and supported. You’ll deliver on both a strategic and operational level — from enabling knowledge-sharing and collaboration, to connecting our community with other startup hubs across New Zealand and internationally. At its heart, this role is about fostering an environment where innovation can thrive and where our residents feel a true sense of belonging.

Responsibilities

Manage the day-to-day experience of the GridAKL community, including member onboarding, renewals, invoicing, and providing ongoing resident support.

Ensure a seamless experience across the GridAKL site, handling space checks, issue resolution, and building strong relationships with residents.

Support and deliver events, activations, and networking opportunities in collaboration with internal teams and external partners.

Drive community-focused projects, track key metrics, and support reporting and financial planning to deliver meaningful outcomes for the innovation ecosystem.

Click this link to access the Position Description.

About you

He kōrero mōu : About you

We’re after a people-focused communicator who thrives on helping others succeed. You’ll be proactive, organised, and tech-savvy, able to balance big-picture thinking with hands-on delivery. With a strong understanding of the startup ecosystem, you’ll bring cultural awareness and a commitment to equity and inclusion.

Requirements

5+ years’ experience in community management, events, coworking, or customer service.

Tertiary qualification or equivalent industry experience.

Strong organisational and multitasking skills with sharp attention to detail.

Excellent communication and relationship-building abilities.

Proficiency in digital tools (CRM, Office / Google) plus financial literacy for invoicing and budget tracking.

What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.

Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our : benefits

Please note the start date of this role will be the first week of January 2026.

Tono Mai : Apply Now!

Application close date Sunday 12 October 2025

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.

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Community Manager • Auckland, Auckland, New Zealand