Reception Administrator

Direct message the job poster from Adecco

We are seeking a full-time Receptionist / Administrator for a busy office based in Newmarket.

This is an exciting opportunity for an experienced and friendly professional to join a growing organisation.

You will be the first point of contact for all visitors and calls, ensuring a warm and efficient welcome, while also providing vital administrative support to the wider team.

Key Responsibilities

New Client Setups

Contact new enquiries and arrange initial consultation meetings

Check and process new client applications

Create Xero ledgers for new clients when required

Job Bookings

Manage and coordinate job bookings

Client Exits

Check and process client exits

Maintain prospective client information and clear down regularly

Database Management

Maintain internal contact lists

Identify and resolve duplicate records across systems

Finalise accounts and send relevant information to clients, including invoices

Follow up with clients on unsigned EOY accounts or outstanding payments

Accounts Receivable

Manage debtors and follow up on overdue accounts

Escalate debts to collection when necessary

Assist clients with annual return filings

Reception Duties

Answer phone calls and emails, directing to the appropriate staff member

Handle new client enquiries and book meetings when required

Please note : The above list is not exhaustive, and the role may evolve to meet the overall needs of the business.

What We're Looking For

Previous experience as a receptionist or in a similar administrative role

Strong communication and interpersonal skills with the ability to engage with a wide range of stakeholders

Excellent written and verbal English skills

Experience with Xero, Xero Practice Manager, and Xero Workpapers

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and SuiteFiles

Ability to work well under pressure and manage multiple priorities

Professional, customer-focused attitude with a "can-do" approach

Well-presented and confident

What's On Offer

A positive work environment with a supportive team culture

Ongoing training and career development opportunities

Competitive salary package

Flexibility and opportunities to grow within the business

Seniority level

Associate

Employment type

Full-time

Job function

Administrative, Customer Service, and Finance

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