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Homestead Villa Motel Manager

QJumpers Recruitment ServicesInvercargill City, Southland, New Zealand

14 hours ago

Job description

Motel Manager – The Homestead Villa Motel, Invercargill

The Homestead Villa Motel is proud to be Invercargill’s leading motel accommodation provider, known for our spacious units, exceptional service, and quality guest experience. With 35 generously sized units, some of the largest in the country, we offer guests the space to relax, work and explore in comfort.

We’re seeking a motivated, hands-on Manager to lead our team and uphold the high standards we’re known for. Recent investments in the property include a stunning refurbishment.

If you have a passion for hospitality and take pride in delivering a top-tier guest experience, we’d love to hear from you.

Superb communication skills, drive to continuously improve, initiative, reliability and a noticeably positive attitude!

Be part of an exciting new chapter at a trusted local Motel. This role offers flexibility, with the choice of a salary only option or a salary + accommodation package that includes free on-site accommodation and covered utilities, a unique opportunity to enjoy comfort, convenience, and a rare opportunity to combine career growth with a comfortable, well-supported lifestyle.

Responsibilities

Inspire and motivate the team to deliver outstanding customer experiences.
Ensure compliance with health, safety, and hospitality standards.
Provide exceptional guest service.
Handle bookings, cancellations, online reservation systems, guest communication, and reviews.
Mentor, develop, and grow team members to achieve their full potential.
Cultivate strong relationships with guests and the ILT Executive, ensuring timely and accurate communication and reporting.
Oversee the daily operations of the motel, while working within budget parameters to optimize revenue, accommodation yield, and occupancy.
Work across reception and housekeeping shifts as required, as this role is operational and hands-on.

Skills Required

Proven leadership experience.

Strong expertise in managing budgets, cost controls and driving revenue growth.

Exceptional customer service abilities with a guest-focused mindset.

Excellent communication skills, both verbal and written.

Outstanding time management and organizational capabilities.

Strong operational efficiency and inventory management skills.

Solid understanding of health, safety and wellbeing practices and compliance.

Quick thinker with the ability to address issues promptly and develop effective solutions.

Dedicated to fostering a positive and inclusive workplace culture by providing training, coaching, and support to enhance team performance.

How to Apply

Apply ASAP with Cover Letter and CV via Seek. Applications will be considered as they arrive.

To be successful in this role you must reside in NZ & be legally entitled to work.

Applications for this role will take you to the advertisers site.

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Manager • Invercargill City, Southland, New Zealand