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Reception Administrator - Wellington

Reception Administrator - Wellington

Skin Institute LimitedWellington, Wellington, New Zealand
11 hours ago
Job description

Overview

Skin Institute is New Zealand owned and operated and has been improving lives of New Zealanders for nearly 30 years. With a vision to be the leading provider in skin and veins, we have a multidisciplinary team specialising in skin cancer, varicose veins and premium appearance medicine services.

Reception Administrator (Wellington Clinic)

One of our valued Reception Administrators is relocating overseas, opening up a fantastic opportunity to join our warm, professional, and close-knit team in Wellington.

We’re looking for someone who is :

  • Proactive and solutions-focused
  • An excellent communicator with a confident phone manner
  • Skilled in administration with strong attention to detail
  • Comfortable with IT systems and eager to learn new skills

Key Responsibilities

  • Welcoming patients, answering calls, and providing exceptional front-line service
  • Managing bookings, admissions / discharges, and maintaining accurate patient records
  • Handling insurance preapprovals and invoicing with accuracy and efficiency
  • Supporting the team with a range of administrative tasks

    • What You’ll Bring

  • Previous experience in reception and / or administration (medical sector experience is a bonus but not essential)
  • A positive, can-do attitude and a patient-centric approach
  • A keen eye for process improvement and service delivery

    • We offer a supportive environment and an extensive training programme to help you thrive in your role.

    Hours of Work

    This is a permanent, full-time position working Monday to Friday. Shifts vary between :

  • 7 : 30 AM – 4 : 00 PM
  • 8 : 00 AM – 4 : 30 PM
  • 9 : 00 AM – 5 : 30 PM

    • Culture and Benefits

    We offer a competitive salary reflective of your experience, along with a supportive and collaborative work environment. You’ll be part of a close-knit team that’s motivated by delivering the best possible outcomes for our patients.

    Additional benefits include :

  • Complimentary skin checks and treatments
  • Vein assessments and treatments
  • Access to appearance medicine services, including retail products

    • Alignment to Our Values

  • Deliver excellence every day
  • Care for others
  • Better together
  • Passion with purpose

    • This is a fantastic opportunity to join a well-respected team within the Skin Institute! APPLY today and send a cover letter outlining who you are, and why you would love to join our team.

    We are looking forward to receiving your application!

    Application Questions

  • Do you have any medical conditions, injury (including RSI, OOS, back injury) or substance dependency that could affect your ability to undertake, or be aggravated by, the role that you have applied for, or your employment in general? If yes, please detail any conditions that may be aggravated by particular working environments.
  • To be able to work legally in New Zealand you must be a New Zealand or Australian Citizen or have either New Zealand Permanent Residency or hold a New Zealand Work Visa. Further information regarding the right to work in New Zealand can be found at
  • Are you currently legally entitled to work in New Zealand?
  • Do you have a criminal record or conviction or are currently under investigation for an offence or alleged offence that would in any way be relevant to the position you are applying for?
  • What is the notice period for your current employment?
  • Please detail your minimum salary expectations.

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    Administrator Reception • Wellington, Wellington, New Zealand