Enterprise Account Manager (Trade & Industrial customers)

Overview

Build strategic relationships and develop insights to creatively grow the portfolio with solutions that add value to your customers' workplace.

Partnering with national-based businesses and senior decision makers across the Trade and Industrial sector, you will build and maintain strategic relationships with their head office to identify and develop opportunities that help these businesses operate with more ease. Understanding how your customer operates will be key to your success. Provide advice and purposeful strategic solutions within OfficeMax's range to grow our share of wallet with value-based solutions focusing on growth, retention, and profitability. You will be assisted by a dedicated sales support team and have the support of a collaborative sales environment. You will report to the Sector Lead, Trade & Industrial. Please note, we are open to any South Island location for the right candidate.

Responsibilities

• Be responsible for growth and retention of your customer portfolio
• Strategically partner with key decision makers to deliver exceptional value for OfficeMax and our customers
• Build and maintain key relationships, ensuring customer satisfaction
• Meet or exceed assigned financial targets within the customer portfolio
• Identify and convert sales, margin, and growth opportunities
• Oversee fulfilment of customer contracts and compliance
• Formulate and execute business cases for account retention and growth
• Respond to RFPs and tender requests, including preparing customer presentations

To Be Successful In This Role, You Will Have

People and Culture

Our brand is diverse and solutions-focused. We are customer-centric and committed to partnering with our customers, suppliers, and communities. OfficeMax serves over 30,000 business customers across Aotearoa with a broad range of workplace solutions. We are committed to growth for our people, our solutions, and our customers, and provide learning opportunities that enable you to take accountability for your career direction. We are also focused on sustainability and social responsibility, including support for Barnardos 0800 What’s Up and Ikura projects. We value diversity of culture and thought and invite you to join us to embrace continuous evolution and growth. Haere mai, come join us!

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