Policy Servicing Team Lead - Insurance Operations

A leading insurance provider based in Auckland is seeking a Client Policy Servicing Lead to oversee day-to-day operations and lead a dedicated team. In this pivotal role, you'll ensure that service levels, KPIs, and quality standards are consistently achieved or exceeded. The ideal candidate will have a proven background in insurance operations, along with strong communication and analytical skills. You'll collaborate closely with various stakeholders, driving efficiencies and facilitating necessary training for process improvements.

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