Regional Manager

Join a successful privately‑owned Kiwi business in the integrated facility services industry. The company is an award‑winning, franchise‑based organisation with a strong focus on customer service, quality, and compliance.

About the Company

Their proven systems, customer‑first approach, and strong national reputation have made them industry leaders, trusted by large private and public sector organisations throughout New Zealand.

About the Role

The primary purpose of the role is to take ownership for the overall performance and operations of the Waikato region, ideally based in Hamilton. The focus is split into three parts – client retention through effective key account management, driving new client acquisition, and bringing on new cleaning franchisees to carry out services. You will develop new business, maintain and grow client relationships, ensure operational excellence and service delivery, increase the number of franchisees, and provide key support and guidance where required. This role offers inspirational leadership to regional staff and includes accountability for workplace health and safety and the welfare of those under your direction.

Key responsibilities

• Identify potential clients or attend leads assigned to you, conduct presentations, and negotiate contracts to secure new business.
• Build and maintain strong client relationships to ensure high client satisfaction and retention with existing business.
• Monitor and maintain the profitability of the region.
• Recruit new franchisees ensuring a correct due diligence process.
• Develop and organise training and coaching for the franchisees and cleaning staff.
• Ensure compliance with company standards, procedures, and policies in all operations.

About you

Culture

This is a passionate, experienced, and hard‑working team who take pride in their reliable and consistent services. They have a compassionate and people‑focused company culture that feels like family, are exceptionally supportive, and pride themselves on their excellent customer care and services.

If you are ready to take on this exciting opportunity and drive success within an organisation, apply now. To have a confidential discussion, contact Jessica Walker on or

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