Customer Success Operations Engineer

Company Overview

Smartly, a Datacom company, simplifies payroll for over 20,000 Kiwi businesses. Our sleek software and supportive team help businesses pay their people on time, accurately, and in line with legislation. As a fast‑growing FinTech expanding into adjacent markets, Smartly offers a fast‑paced, fun work environment with great opportunities for personal and professional development.

Description

Revenue Operations Engineer with a background in data engineering to optimize Smartly’s platform infrastructure that supports our revenue operations. Working closely with the Head of Revenue Operations, this role enables data‑driven decision‑making, automation of lead‑to‑revenue processes, and continuous improvements in revenue intelligence and forecasting.

Responsibilities

Revenue Data Management & Process Optimization

• Collaborate with data engineering and data analytics to build and manage data pipelines to integrate revenue data from HubSpot, Zuora, and other business systems
• Drive the creation of processes to transform and structure revenue data for analytics and reporting.
• Implement data cleansing, normalization, and enrichment strategies to ensure revenue data quality and governance.
• Automate revenue reporting and forecasting by integrating data sources into a unified analytics framework.
• Support revenue analytics initiatives by designing data models for pipeline, customer lifecycle, and revenue trends

Revenue Automation

Revenue Technology & Platform Optimization

Cross‑Functional Collaboration

Other Duties

Requirements

Experience and Qualifications

Experience and Skills

Key Competencies

Location

Christchurch, Canterbury, New Zealand

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