Arrival Concierge

OverviewJoin to apply for the Arrival Concierge role at MGallery Hotel Collection.We are looking for hands on, knowledgeable hospitality professionals to join our busy Front Office team in Queenstown.

This is an excellent opportunity to showcase warmth, enthusiasm and commitment to service excellence to visitors.Job DescriptionAssist with car / hotel doors and guest luggageExercise care and responsibility when parking guest vehicles.

Follow procedures set out in manual.Ensure arrivals report with VIPs highlighted on the valet deskEffective communication to the porter and reception team on guests arrivalsClean and maintain hotel public areas, including driveway, front entrance, car park & lobbyCoordinate guest transportation to and from airport where requiredValet parking guest vehicles with assistance of porter teamAll guest property in storage, long or short term, duly documented and cared forAssist porter / concierge if neededQualificationsYou will harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence.

Your pride and passion will be complemented by : Effective time managementImmaculate grooming and personal presentationArticulate communication skills and an understanding of luxury guest expectationsSelf motivated and enjoy working autonomouslyFriendly and engagingCoordinate various tasks simultaneouslyExcellent English communication in written and verbalClean police recordEducation, Work Experience & SkillsRelevant hospitality experience preferredOther RequirementsYou must hold the rights to work in New ZealandAdditional InformationBring passion and dedication to excellence; benefits and development opportunities availableCompetitive pay with daily staff meals and uniform / dry-cleaning allowanceDiscounted hotel stays, food & beverage rates, and spa treatments worldwide for you and your friends / familyOngoing reward and recognition incentivesOpportunities for further development and worldwide career progression within AccorRefer a friend incentiveSupportive and friendly working environmentOur Commitment To Diversity & InclusionWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

We offer reasonable adjustments to support you.

If you require an adjustment to be made during the recruitment process, you are welcome to let us know.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesHospitality

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