SAMPLE CO-ORDINATOR - Textiles

The Company :

Based in Marangi Bay, Warwick Fabrics is a global leader in supplying the finest furnishing textiles and finished goods. Their reputation for excellence is built on expert knowledge and a commitment to providing only the very best for their customers. They sell through reseller networks, as well as directly to those in the interior design industry, for commercial and high-end residential projects.

Recognised as an  Employer of Choice,  Warwick Fabrics values its people. Staff are supported, respected, and genuinely enjoy being part of a positive, collaborative team culture. It’s the kind of workplace where once you join, you’ll want to stay for years.

The Role :

This hands-on position plays an important part in the Sampling Department, coordinating the process of delivering product samples to clients.

We are seeking an upbeat, process-driven individual with initiative, excellent time management, and the confidence to take ownership of this fast-paced role. You’ll be joining a dedicated and friendly team who work hard, support each other, and have fun along the way.

Duties :

Pick, pack, and dispatch sample cuttings

Manage incoming calls from the sales team and clients, and arrange samples to be sent via courier or post

Provide showroom support during staff breaks or absences

Order stock from the warehouse to fulfil online requests and replenish sample cubbies

Liaise with Australia to order cuttings as required

Manage FedEx shipments and coordinate international courier services

Track and trace undelivered parcels

Order courier bags and tickets for showrooms and the sampling department

Process dispatch notes for outbound samples

Action daily email cutting requests and weekly showroom requests

Maintain stock levels and ensure cubbies are up to date

Conduct stocktakes when required

Update the CRM system when sending samples for Commercial reps

Send price lists and catalogues to clients

Provide general support to the Sampling team

About you :

Highly organised, reliable, with a strong “can-do” attitude

A genuine team player with a positive outlook

Well-presented with excellent customer service skills

Professional, mature, and hardworking

Comfortable working in a busy, multi-tasking environment

Strong communication and interpersonal skills

Confident computer skills and the ability to pick up new systems quickly

Physically capable of some assisted heavy lifting

Previous experience in textiles, logistics, production, or customer service would be an advantage

Hours :  Mon- Friday – 8 : 30am- 5pm.

Rewards :

Competitive pay : $28 – $30 per hour (depending on experience)

Convenient North Shore location with plenty of parking

Join a highly regarded employer with a fantastic workplace culture

How to Apply :   Please apply to     /   .

Only shortlisted candidates will be contacted within one week of applying.

Please do not approach Warwick Fabrics dir