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Account Manager

Account Manager

Fusion5 LimitedChristchurch, Canterbury, New Zealand
14 hours ago
Job description

Account Manager – Christchurch, New Zealand

Fusion5 is your trusted transformation partner, empowering organizations to unlock growth and realise their full potential through digital innovation. We deliver tailored solutions across ERP, HR & Payroll, CRM, ITSM, CPM, and Infrastructure – powered by expert consulting, cloud services, and ongoing support.

We’re now looking for an Account Manager with 3+ years’ experience to join our team in Christchurch starting in January 2026. In this role, you’ll build trusted relationships with our customers, drive solution adoption, and grow revenue across multiple pillars for our Small, Medium and Corporate clients.

What You’ll Do

  • Serve as a trusted advisor to customers, aligning Fusion5’s offerings with their strategic objectives to deliver meaningful business impact.
  • Develop and manage account plans, renewals, and upsell opportunities to drive growth and ensure exceptional client satisfaction.
  • Build strong relationships with C-level stakeholders and senior management.
  • Drive cross-sell initiatives, promoting Fusion5’s full solution suite, and helping customers unlock the power of AI.
  • Collaborate with internal teams to ensure seamless delivery and outstanding outcomes.
  • Champion Fusion5’s success through case studies and referrals.

About You

You’re a relationship builder, a strategic thinker, and a customer champion. You have a passion for technology and problem solving. You thrive in dynamic environments and bring a proactive, solutions‑focused mindset. You’re known for your ability to adapt quickly, solve problems with insight, and communicate with integrity. You build trust, foster collaboration, and consistently deliver value.

What You Bring

  • 3+ years’ experience in account management, service delivery, or sales‑based roles, preferably within B2B technology or professional services.
  • Proven ability to manage complex stakeholder relationships and achieve favourable commercial outcomes.
  • Solid understanding of the business technology landscape and a strong professional network.
  • Excellent commercial acumen, along with outstanding negotiation, presentation, and communication skills.
  • Tertiary qualification (preferred).

    • What’s in it for you?

  • A supportive environment that fosters curiosity, innovation, and continuous learning.
  • A discretionary bonus scheme to recognise your contributions.
  • Flexible working arrangements, plus birthday leave, volunteer days, and regular social events.
  • Clear professional development pathways, including access to certifications and training.

    • Ready to make an impact? Apply now and become part of a team that thrives on transformation, collaboration, and success. If you’re looking for a role where your work truly matters and your career can flourish, we’d love to hear from you.

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    Account Manager • Christchurch, Canterbury, New Zealand