Functional Specialist

Functional Specialist – Ministry of Education New Zealand

Overview

We have an exciting opportunity for an experienced Functional Specialist to join a high-impact team supporting the Ministry's enterprise CRM platform.

This role is central to the scalability and evolution of our Salesforce-based products that underpin service delivery and engagement across the education sector.

Help shape the future of education and contribute to excellent outcomes.

Job Details

Date advertised : 13 Nov

• Job type : PermanentLocation : Wellington, NZ

Salary range : $85,225 – $103,071 per annum + 3% KiwiSaver.

The successful candidate will be appointed at a salary which reflects individual skills and experience.

Responsibilities

You'll work within a cross-functional team to establish a robust, scalable and secure platform that enables extensible user-centred products to be implemented on the Salesforce platform.

Supported by Digital Practices, the team plays a key role in enabling smarter service delivery and better outcomes for learners, whanau, and educators.

About you

You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Maori and promote tikanga and Te Reo Maori.

You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.

To be successful in this role, you will bring :

Proven experience developing scalable OmniStudio components (FlexCards, OmniScripts, Data Mappers, Integration Procedures)

Strong expertise in Flow Builder (record-triggered flows, subflows, scalable automation design)

Solid understanding of the Salesforce security model (profiles, permission sets, role hierarchies, sharing rules, sharing sets)

Hands-on experience with key Salesforce clouds (Service Cloud, Public Sector Solutions (PSS), Experience Cloud)

Familiarity with DevOps tooling and CI / CD pipelines (Azure DevOps, Git, SFDX)Configuration-first approach expertise, using App Builder, dynamic forms, record types

Ability to translate business requirements into scalable, maintainable Salesforce solutions

Working knowledge of Apex and Lightning Web Components (LWC)

Experience with Salesforce reports and dashboards

Experience with data upload tools

Prior experience within the New Zealand Government would be an advantage but not essential

The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct

About our group and team

Matihiko | Digital holds the strategic lead on technology matters across the Ministry.

This includes oversight of digital services in the Ministry, leading the cross-agency strategy "Connected Ako : Digital and Data for Learning", enabling education system-wide planning and investment in digital services, and ensuring the Ministry's alignment with broader best-practice government digital and data direction and guidance.

Apply

If this opportunity interests you, please submit your cover letter and resume using the 'apply' button.

In your cover letter we'd like to know about you, your values, or anything else you'd like to share.

We're keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

For further information, please contact Trisha Trainor at

Applications close midnight Monday 24 November

We want our people to feel valued for their unique qualities and have a sense of belonging.

If you require assistance or adjustments to fully participate in the recruitment process, please let us know.

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