Reservations Manager

Millennium Hotels and Resorts – Queenstown, South Island

Full time, Permanent

27d ago , from Millennium Hotels & Resorts NZ

Copthorne Hotel & Apartments Queenstown Lakeview is where luxury meets adventure, with panoramic lake and mountain views and a strong commitment to sustainability. Our 4‑star hotel creates the perfect setting for exceptional service, and we’re driven by our purpose to deliver “Your Best Time and Place” to all our guests.

What We Offer

• Career development and training opportunities
• Discounted hotel rates nationwide and internationally
• Meals on duty
• A friendly and supportive team environment

The Role

As our Reservations Manager, your role will be key in ensuring that revenue is maximised through effective use of booking channels and revenue strategies, optimising both yield and occupancy for the hotel. You’ll be hands‑on, collaborating with various departments, conducting site inspections, and occasionally assisting on the front desk.

You’ll also take the lead in managing administrative tasks, including preparing and presenting reports on revenue and tracking data. Your great organisational skills and time management abilities will be essential for managing multiple tasks effectively.

What We’re Looking For

While Front Office or Hotel experience is preferred, we are open to training the right candidate who can demonstrate proven organisational skills, excellent time management, and strong administrative abilities.

This is a full‑time role (40 hours per week) with a competitive pay rate of $30‑$35 per hour.

You must have legal eligibility to work in New Zealand, want to commit to the role long term and use it to grow within the hotel / business.

If you’re ready to work in a welcoming and sophisticated environment, with the opportunities of being part of one of NZ’s leading hotel brands, apply now.

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