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Digital Asset & Delivery Manager

Digital Asset & Delivery Manager

Northpower LimitedHowick, Auckland, New Zealand
16 hours ago
Job description

Applications close 06 / 11 / 2025 Reference REQ1748 Employment type Permanent Location 28 Mt Pleasant Road, Raumanga, Whangarei 0110 NZL Additional locations Auckland (Kerwyn Ave), Whangarei

About the role :

We’re looking for an experienced and forward-thinking Digital Asset & Delivery Manager to join our Digital team at Northpower.

In this diverse role, you’ll lead the ongoing improvements across our Service Delivery Portfolio, manage the full lifecycle of our digital assets and licences, as well as keeping an overview across a portfolio of digital projects.

Working with a talented (and diverse) team you’ll play an important part in keeping our technology environment running efficiently, ensuring strong service delivery, and driving continuous improvement that supports our business strategy.

Responsibilities :

  • Leading the IT Service Delivery function, including governance of ITIL processes
  • Taking ownership of major incident process, responses and reviews to minimise future disruptions to services
  • Driving continual service improvement, SLA monitoring, and service performance reviews
  • Managing the full lifecycle (acquisition through retirement) of digital assets within agreed budgets
  • Managing software licences and subscription compliance across Northpower
  • Keeping an overview across a portfolio of digital projects, ensuring they are delivered on time, within scope and budget
  • Building strong vendor and stakeholder relationships, ensuring services meet business needs
  • Leading and supporting a multi-disciplinary team, fostering growth and development

About you :

  • 10+ years’ experience across IT service delivery, portfolio / project management, and digital asset management
  • At least 2+ years in a leadership or managerial role
  • Deep knowledge of ITIL methodologies - Intermediate certification (Managing Professional) preferred
  • Demonstrated experience managing major incidents and IT service delivery functions
  • Strong understanding of digital asset lifecycles, licensing, and governance
  • Strong understanding of Project Management methodologies
  • Proven leadership, communication, and stakeholder management skills
  • Proven experience in budget planning and management, especially for digital assets and licences
  • The ability to perform under pressure, influence outcomes, and deliver results

    • What’s in it for you?

  • Competitive remuneration.
  • An in-house well-being programme, a peer support network (Kaitiaki) and EAP services.
  • Life Insurance and group discounted medical insurance.
  • Commitment to professional growth and development.
  • A friendly workplace where people are valued and appreciated.
  • Family-friendly events and discounted gym membership along with various retail discounts.

    • About us :

    Northpower is an electricity and fibre network provider for Whangārei and Kaipara, with more than 60,000 connected customers.

    We are one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.

    We have over 1,400 staff working together across 16 locations to keep the power on and the lights going for our customers.

    Get in touch!

    Bring your expertise in Digital Service Delivery , Asset Management, and Project governance, and we’ll provide the support, resources, and opportunities for you to thrive.

    Apply now via #REQ1748 and take the lead in driving service excellence and shaping the future of Northpower’s digital landscape!

    New Zealand work rights are required for the role.

    Pre-employment checks will include a criminal history check, drug and alcohol testing, and a medical assessment.

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    Digital Manager • Howick, Auckland, New Zealand