Service Coordinator - District Nursing & Specialty Clinic

Service Coordinator - District Nursing & Specialty ClinicTe Mahi / About the PositionAre you a natural organiser who thrives on bringing clarity to complexity?

Do you enjoy working with people and want to be part of a team making a real difference in your community?

We're looking for a proactive and people-focused Service Coordinator to join our District Nursing team in Christchurch.

This is a permanent, full-time role where you'll be the central link that keeps everything running smoothly.

Our service operates seven days a week, so some flexibility to work rotating shifts and weekends is essential.As a Service Coordinator, you'll be the heartbeat of our operations, making sure our nursing teams are where they need to be, when they need to be there, so that our clients receive seamless, timely, and high-quality care.

Supporting not only District Nursing but also our Specialty Clinics, including Diabetes, Stomal, Infusion, Continence, and Wound Care, you will work closely with our Registered Nurse Coordinators to ensure visits are scheduled efficiently, queries are resolved quickly, and every day runs as smoothly as possible.If you thrive in a fast-paced environment, enjoy problem-solving, and love the satisfaction of supporting a purpose-driven team, this is the role for you.Key Aspects : Working as part of our Service Coordination Team, you will : Use our client management system to schedule visits in line with service needs.Manage queues, follow-ups, and nurse requests across clinical services.Maintain a clear and up-to-date live overview of service delivery.Communicate effectively with clinical managers, coordinators, and teams, responding proactively to queries and concerns.Support smooth service delivery across Canterbury by knowing our suburbs inside-out and using electronic patient management systems effectively.He momo / About youTo be successful in this role, you will have recent experience working with clinical teams and administration teams ideally in the healthcare sector, or in a role where you have used computer systems to allocate workloads, problem solve and think critically, all whilst maintaining an exceptional level of customer service.You will also have the following skills : You will thrive under pressure and brings energy, resilience, and a solutions-focused mindset.Excellent communication skills, you'll be working with a wide range of diverse personalities.Clinical knowledge is an advantage.

Whether you know your PRN's from your TDS's, or you're just eager to learn, we'd love to hear from youSolid working knowledge of Office 365.Exceptional customer service, and a friendly and professional manner.Patience, flexibility and a "can do" attitude in challenging situations.The ability to prioritise effectively and efficiently while multitasking.A proactive and professional communication styleAn excellent knowledge of Christchurch, Waimakariri and Selwyn Districts.Systems orientation, with intermediate to advanced computer skillsKi te huanga / Benefits of working at Nurse MaudeAs well as joining a friendly and supportive team in a varied and rewarding role, Nurse Maude offers : Wellbeing- The wellbeing of our staff is very important to us.

We offer discounts on a range of wellbeing activities including gym memberships, massages, eye tests and glasses, mole checks and denturesStaff Discounts- You will have access to a range of great staff discounts with our suppliersHealth Insurance- Discounted healthcare through Southern CrossStaff Development- We encourage and support personal and professional development through study and researchTe Whakahaerenga / The OrganisationNurse Maude is a well-known and highly regarded organisation providing nursing and homecare to some of the most vulnerable in our community.

Established over 120 years ago.

Nurse Maude provides services to more than 400,000 people each year, delivering over a million hours of district and specialist nursing, home support services, hospice and community palliative care and allied support.Ki aro / Interested?

If you are a natural people person with strong organisational skills and want to make a difference every day, we would love to hear from you.Please note applicants must be NZ citizens or hold permanent residency.Your application will include the following questions : Which of the following statements best describes your right to work in New Zealand?

Do you have a current Full Drivers Licence?

Reference # 21371Posted on 02 Oct 2025Closes on 02 Dec 2025 23 : 50Location(s) ChristchurchExpertise Nursing, Registered Nurse, EN, Clinical Nurse Educator, Clinical Nurse Specialist, Registered Nurse Coordinator, Health Care Assistant, AdministratorJob level(s) ExperiencedWork type(s) Permanent full-timePosition description (click link to view) Position Description - Service Coordinator - District Nursing.pdf

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