Senior Beauty Advisor

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At Sephora,we reimagine beauty, discover new brands, and influence positive changeevery day. Having fearless leaders for our retail business in placeis a big part of that.As our Department Manager (Senior Beauty Advisor), you'll provide day-to-day supervisory oversight of the store’s operations as well as work closely with your team of fellow supervisors, the Assistant Store Manager and the Store Manager. You’ll also play a key role in achieving store KPI’s as well as delivering an unbeatable client experience. Get ready to think creatively, work strategically, andmake your mark at a leading global retailer.

• Acting as an extension to the store management team to manage team performance through regular coaching and feedback
• Promoting a high level of customer service and recommending suitable products to them after undertaking a comprehensive understanding of their needs.
• Serving as an escalation point for clients and cast member matters and confidently make store operation decisions during core hours.
• Holding team briefings
• Supporting the SM & ASM to achieve store KPIs and targets
• Working on a rostered basis including weekends, early starts and late finishes

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