Support Worker

Apply your skills and make a difference every day at Ka Puta Ka Ora Emerge Aotearoa.

Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

As a Wake-Over Night Support Worker, you’ll play a key role in supporting Tangata Whaiora in our residential service after dark. You’ll provide safety, guidance, and consistent support to help people make positive choices and progress toward successfully transitioning back into the community.

This is not a 9–5 role, you’ll offer wraparound, overnight support, coach people through evening and night routines, and ensure their wellbeing throughout your shift. You’ll work closely with clinical, residential, educational, and administrative colleagues, with strong handovers between shifts to keep everyone connected and informed.

You’ll receive regular supervision, debriefing, and comprehensive training, including MAPA, de-escalation, sensory modulation, first aid, and fire safety.

This role is permanent full-time working from 11.00pm to 7.30am Monday to Friday.

You’ll have life experience, patience, empathy and wisdom to share with the ability to do so in a way that engages Tangata Whaiora. You’ll be the type of person that can instantly build rapport with people who have experienced trauma and you can redirect unhelpful behaviour. Additionally, you'll have plenty of resilience and you don't take things personally. Your initiative and proactive approach will be highly valued in your day-to-day work. You'll also need :

• A full, clean, valid driver's license
• Either have or be willing to complete a level 4 Qualification in Youth Work
• Sound judgement with the skills to manage risk and make tough decisions
• Meet our vetting requirements
• New Zealand citizenship or residency
• Additionally, an understanding and confidence in tikanga Māori and te reo Māori would be advantageous.
• Additional paid leave like 3 wellbeing days per annum, 5‑10 days study leave and cultural leave days
• Access to company pool vehicles, company phone and laptop
• Discounted health insurance through Southern Cross Health
• Wellbeing subsidies and access to the use of our other services such as counselling, budgeting, and mental health workshops
• Store discounts with selected brands like Big Save Furniture, Harvey Norman and PB Tech as well as gym membership and car rental discounts

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