Field Services Officer

We're FIRST Security, one of New Zealand's market leaders in security.

As an EMS (Electronic Monitoring Service) Field Officer at FIRST Security, you will be responsible for ensuring electronic monitoring equipment is correctly installed and working properly on people in the Community serving a non-custodial sentence.

You will attend to locations such as courts, prisons, and residential homes, and conduct installs or call-outs as required.

You will be our first point of contact for any equipment failure, alert activations and you will liaise with our field support team to ensure issues are attended to and fixed quickly.

About the role

Rotating roster

Pay rate starting at $

• per hour; $
• per hour when fully trained in EMS.

Hours of work – 24 / 7 rotating roster

Full and ongoing training provided

A supportive team environment

You will be required to assist in other business sectors if required.

What we need you to have

'Can do' attitude

Excellent people and listening skills with the ability to build relationships

Effective written and verbal communication skills

Ability to think on your feet quickly in challenging environments

Physical fitness and ability to handle stress and pressure

A current full NZ Driver's Licence

Ability to pass a Ministry of Justice Criminal Convictions check

A current Certificate of Approval (COA) or ability to obtain one

Further benefits

Full access to First Security's 'Perks' program with extensive discounts across a wide range of retailers, petrol and grocery

Strong company focus on training and development – how can we help you grow?

Ongoing support, welfare checks and a positive culture on health and safety to ensure you and your team go home to your whanau

Full access to EAP and support services, including confidential counselling and financial budgeting services for both yourself and your family

Click on the APPLY button now!

Applicants for this position should have NZ residency or a valid NZ work visa.

First Security is part of the Wilson Group.

If you experience any issues with your application, please get in touch via phone or email.

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