Channel Account Manager, NZ

Overview

Join to apply for the Channel Account Manager, NZ role at Zoom .

This role is based in NZ and focuses on CX / UCaaS channel partnerships with a emphasis on onboarding and leading partners specializing in Phone & Contact Center solutions.

What You Can Expect

We are hiring a talented CX / UCaaS Channel Account Manager with deep experience in onboarding and leading partners. The role requires knowledge of the CX market and the ability to identify, recruit, and onboard enterprise partners.

What You’ll Do

• Drive channel management for Unified Communications & Customer Experience technologies.
• Recruit, enable, and manage national and global partners and service providers.
• Manage enterprise sales opportunities with and through partners.
• Execute partner plans to deliver mindshare with partner sales & pre-sales and grow SaaS revenue.
• Engage with c-level stakeholders and demonstrate excellent communication and presentations skills.
• Maintain regular communication with Channel Leadership & Operations.
• Provide accurate forecasts and maintain records in internal CRM and reporting tools.
• Be detail-oriented, organized, ethical, responsible, and self-motivated.

What We’re Looking For

Ways of Working

Structured hybrid approach centered around offices and remote work environments. The work style for each role is Hybrid, Remote, or In-Person as indicated in the job posting.

Benefits

As part of a reward-based workplace culture, the benefits program offers perks to support physical, mental, emotional, and financial health, work-life balance, and community involvement. Click Learn for more information.

About Us

Zoomies help people stay connected to get more done together. Zoom offers products including Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We work fast to design customer-focused solutions and provide opportunities to grow and advance your career in a collaborative environment.

Our Commitment

We believe great work happens when people feel supported and empowered. We are committed to fair hiring practices and provide accommodations during the hiring process if needed. If you require an accommodation due to a qualifying medical disability, submit an Accommodations Request Form and a team member will reach out.

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