Front Desk Customer Service Officer (Up To $2700) #Nka

Location : Buona Vista

Duration : 6 months

Working Hours : 9.30am–6.30pm /

• pm–9.00pm / 1.15pm–
• pm

(Any 5 days per week, rotating)

Salary : $15 / hour

Job Responsibilities :

Handle systems relating to shopper management and rewards programs.

Provide assistance and general information to shoppers at the Concierge Desk.

Handle the administrative and clerical work relating to the events and promotions at the mall.

Handle mall redemption programs such as vouchers, premiums, and Parking.

Assist in customer loyalty programs.

Assist in collating tenants' gift voucher reimbursement.

Assist in events at the mall, especially weekends, whenever necessary.

Handling and administering Lost & Found items.

Answering incoming phone calls.

Assist with assigned administrative duties from Marcom Manager.

Other ad hoc duties as assigned.

Job Requirements :

Minimum Diploma / A Level with experience in customer service

#J-