Application Developer – Workflow Automation
A leading customs brokerage is seeking an experienced Application Developer to design and implement a document processing workflow system with integrated chatbot functionality. The role focuses on automating document handling, incorporating human approval steps, and ensuring a seamless customer experience through a chatbot interface and automated email responses. The ideal candidate will deliver a robust, trackable service event log, supporting operational transparency and efficiency. This is a remote, project‑based opportunity with the potential for future collaboration.
Responsibilities
- Design and develop a document processing workflow system tailored to customs brokerage operations
- Integrate human approval steps within the workflow to ensure compliance and accuracy
- Develop and deploy a customer‑facing chatbot capable of handling inquiries and automating email responses
- Implement a comprehensive, trackable service event log for all workflow activities
- Utilize n8n for workflow automation, ensuring scalability and maintainability
- Integrate MySQL databases for secure data storage and retrieval
- Write and maintain Python and PHP scripts to support system functionality
- Collaborate with stakeholders to refine requirements and deliver solutions that meet business needs
- Provide technical documentation and user support as required
Skills and Requirements
Proven experience in workflow automation and document processing systemsProficiency with n8n, MySQL, Python, and PHPStrong understanding of chatbot integration and automated communication workflowsAbility to design systems with human‑in‑the‑loop approval processesExperience developing trackable event logs and audit trailsExcellent problem‑solving skills and attention to detailStrong communication skills for remote collaborationAbility to work independently and deliver high‑quality results within agreed timelinesAvailability for remote work; candidates from any location are welcomeAbout Twine
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