Quality Coordinator

About The Business

The Salvation Army Auckland Bridge service exists to provide safe, integrated, high‑quality treatment and support services to people whose lives have been affected by alcohol or substance use. Our services are evidence‑based best practice and are known for being people‑centered, caring, transformative and responsive.

Location

Auckland, New Zealand

About The Role

We are seeking an experienced Clinical Quality Coordinator with a strong background in health and quality systems, and a demonstrated commitment to improving outcomes for tangata whaiora affected by addiction and mental health challenges. The successful candidate will be a collaborative professional with excellent communication skills, a solution‑focused approach, and the ability to work effectively and respectfully within a diverse, multidisciplinary team.

Responsibilities

• Ensuring communication and compliance in relation to The Salvation Army polices and Local Procedures and quality standards, including adherence to internal audit processes.
• Identifying and documenting quality risks and working collaboratively with officers and managers to implement risk mitigation strategies and Quality Improvement initiatives.
• Building internal audit capability across the Auckland Bridge team by delivering training, developing user‑friendly resources, and facilitating mentoring or peer support.
• Overseeing and promoting ongoing workforce development and training for all staff.
• Lead the management of Health and Safety group.
• Maintaining accurate and timely reporting responsibilities such as Internal Audit report, Adverse Events and monthly reports to the Bridge Director and National Quality Manager.

Ideal Candidate

Offer To You

Job Details

This role is permanent full‑time and the hours worked will be 40 per week.

The starting salary for this role will fall between $81,678.48 and $94,951.17.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society – all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

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