Senior Investigator | Kaituhura Matua

Senior Investigator | Kaituhura Matua at Health and Disability Commissioner, Auckland

Strong analytical, communication and resolution skills

Knowledge of health or disability sector an advantage

3x Full time, Fixed term positions available

Location-Auckland CBD(Britomart) or Wellington CBD

Ko wai tatou | Who we are

The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights.

As New Zealand's health watchdog, the Commissioner is involved in a wide spectrum of health concerns to ensure accountability in the healthcare system and promote high standards of care.

We have an exciting opportunity for a Senior Investigator with strong analytical, communication and resolution skills to join our professional, friendly and supportive organisation.

This is a full-time position within the Investigations Team.

The principal role of the Senior Investigator is to assist the Commissioner to determine whether there has been a breach of the Code.

Senior Investigators supports the Team Leader, Investigations through coaching less-experienced investigators and assisting with quality assurance to ensure that the team produces consistently high-quality work.

Ko ngamea ka hiahiatia e koe kia angitute haere | What you'll need to be successful :

Ability to manage multiple investigations effectively, support colleagues, and actively enhance team performance

An investigations background with a history of outstanding performance

Ability to work effectively under minimal supervision

Ability to identify and prioritise complex issues and deal with evidential difficulties / challenges

Outstanding written and oral communication skills, with demonstrated ability to communicate with people from a wide cross-section of the community

Ability to convey complex information accurately in clear and simple language

Proven ability to manage a heavy caseload, producing high-quality work and meeting deadlines consistently

Proven ability to lead and motivate colleagues

Initiative and professionalism

A relevant tertiary qualification (health, law, or disability an advantage)

At least four years' (Senior Investigator) relevant work experience, preferably more

An awareness of the systemic barriers experienced by disabled people in the health and disability system

Sensitivity to the values of other cultural and ethnic groups

An understanding of, or experience in, the health and disability sector or the ability to obtain such an understanding

Awhe utu - Salary range

As part of our remuneration framework the base salary range for the position is from $72,153 to $90,191.

Note : KiwiSaver / employer contribution is in additional to your base salary.

We offer a range of benefits including :

Four weeks annual leave and 15 days sick leave

EAP service

• Flexible working opportunities, including working from home (3 Days in the office and up to 2 days at home)

Discounts on health insurance

Learning and professional development opportunities

If you're keen to see the direct impact your contribution can have for the health and disability sector, this is your opportunity to see the positive outcomes first hand.

To download the Investigator position description, please

click here

All applicants must complete the online HDC application form to be considered.

Applications can be submitted via visitiong / , Your CV and Cover Letter can be attached within the application.

Applications for this role close 14 September 2025.

Please note :

Applications will be reviewed as they're received, and the role may close early if suitable candidates are found.

We encourage you to apply as soon as possible.

Employer : Health and Disability Commissioner

Location : Auckland

Position type : Fixed Term Contract

Category : Government, Policy, Planning & Regulation

Note : You may be redirected to the employer's careers website.

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