Trade Sales Support - Mandarin Speaking

As a Mandarin Speaking Trade Sales Support team member at CARTERS East Tamaki, your role is pivotal in providing essential sales support and coordination with our Account Managers and the wider team to ensure orders are ordered and delivered on time to our trade customers. Servicing our Asian business segment, this dynamic position requires you to excel as a versatile sales administrator as each day brings unique challenges.

About the role

Alongside your team, you will :

• Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction.
• Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers.
• Diligently track backorders to ensure comprehensive follow-up and fulfilment.
• Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately.

About you

The ideal candidate will thrive in delivering unparalleled customer service and sales support. Additionally, you will showcase the following characteristics :

Advantages of Advancing Your Career with Carters

About Carters

For over 150 years, CARTERS has been instrumental in shaping New Zealand's landscape and fostering the careers of Kiwi tradespeople. We are committed to providing a professional, inclusive, and supportive workplace environment where your contributions are valued and celebrated.

Apply now to join the CARTERS team!

Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas).

Reference # 34575

Posted on 03 Dec 2025

Closes on 16 Jan 2026

Location(s) East Tamaki

Expertise Administration, Branch Operations, Customer Services, Health & Safety, Operations, Sales

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