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SAMPLE CO-ORDINATOR - Textiles

SAMPLE CO-ORDINATOR - Textiles

Kings RecruitmentHibiscus and Bays, Auckland, New Zealand
1 day ago
Job description

Based in Marangi Bay, Warwick Fabrics is a global leader in supplying the finest furnishing textiles and finished goods. Their reputation for excellence is built on expert knowledge and a commitment to providing only the very best for their customers. They sell through reseller networks, as well as directly to those in the interior design industry, for commercial and high-end residential projects.

Recognised as an Employer of Choice, Warwick Fabrics values its people. Staff are supported, respected, and genuinely enjoy being part of a positive, collaborative team culture. It’s the kind of workplace where once you join, you’ll want to stay for years.

The Role :

This hands-on position plays an important part in the Sampling Department, coordinating the process of delivering product samples to clients.

We are seeking an upbeat, process-driven individual with initiative, excellent time management, and the confidence to take ownership of this fast-paced role. You’ll be joining a dedicated and friendly team who work hard, support each other, and have fun along the way.

Duties :

  • Pick, pack, and dispatch sample cuttings
  • Manage incoming calls from the sales team and clients, and arrange samples to be sent via courier or post
  • Provide showroom support during staff breaks or absences
  • Order stock from the warehouse to fulfil online requests and replenish sample cubbies
  • Liaise with Australia to order cuttings as required
  • Manage FedEx shipments and coordinate international courier services
  • Track and trace undelivered parcels
  • Order courier bags and tickets for showrooms and the sampling department
  • Process dispatch notes for outbound samples
  • Action daily email cutting requests and weekly showroom requests
  • Maintain stock levels and ensure cubbies are up to date
  • Conduct stocktakes when required
  • Update the CRM system when sending samples for Commercial reps
  • Send price lists and catalogues to clients
  • Provide general support to the Sampling team

About you :

  • Highly organised, reliable, with a strong “can-do” attitude
  • A genuine team player with a positive outlook
  • Well-presented with excellent customer service skills
  • Professional, mature, and hardworking
  • Comfortable working in a busy, multi-tasking environment
  • Strong communication and interpersonal skills
  • Confident computer skills and the ability to pick up new systems quickly
  • Physically capable of some assisted heavy lifting
  • Previous experience in textiles, logistics, production, or customer service would be an advantage

    • Hours : Mon- Friday – 8 : 30am- 5pm.

    Rewards :

  • Competitive pay : $28 – $30 per hour (depending on experience)
  • Convenient North Shore location with plenty of parking
  • Join a highly regarded employer with a fantastic workplace culture

    • #J-18808-Ljbffr

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    Coordinator • Hibiscus and Bays, Auckland, New Zealand