Assistant Team Manager - NZICC

E pā ana ki a NZICC | About NZICC

We are proud to announce that the New Zealand International Convention Centre (NZICC) will open to New Zealand and the world for conferences and events in February 2026! Destined to become an iconic part of Auckland's skyline, NZICC will stand alongside landmarks like the Sky Tower to symbolise the city's ambition and global connectivity.

Mō te Tūranga | About the Role

As a Security Officer, you will play a critical role in ensuring the safety and protection of NZICC employees, visitors, customers, and assets. This is a hands‑on position that supports the implementation of our security operational plan and procedures in alignment with NZICC's Risk Management Strategy. This is a senior opportunity that enables you to influence and shape security practices in future and support growth within the team.

Your responsibilities will include :

• Delivering customer-focused security services across all NZICC venues
• Responding to security and emergency incidents with professionalism and urgency
• Supporting operations and facilities teams during events and daily activities
• Assisting with staff training and ensuring SOPs are followed
• Monitoring and reporting incidents accurately and efficiently
• Providing security support across departments and acting as a visible presence

Mōu | About You

You're a vigilant and proactive professional with a strong sense of responsibility and a commitment to safety. You thrive in dynamic environments and bring a calm, confident approach to incident response and customer service. You'll bring a minimum of 4 years' experience in a Corporate Security related environment as well as a Green COA (Certificate of Approval). Proven operational experience in a diverse and high‑traffic venue as well as experience as a Security Operations Centre Controller and Fire Warden. Strong communication skills, both written and verbal are essential, as is a customer focused mindset and an ability to remain composed under pressure.

Ngā painga | Benefits

At NZICC, we offer more than just a job, we offer :

By joining NZICC, you'll be part of a team that is changing the game in global event delivery. We are committed to diversity, inclusion, sustainability, and giving back to our community. You'll help showcase Tāmaki Makaurau Auckland and New Zealand to the world through authentic, unforgettable experiences.

Ready to make your mark?

If you're passionate about safety, service, and being part of something iconic, we invite you to apply and join us on our journey.

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