Kaitoko | Student Advisor

Overview

Full-time (37.5 hours per week)

Generous annual leave provisions and professional development opportunities

At UC we value whanaungatanga, tiakitanga and manaakitanga.

Our Values guide our decisions and behaviour.

They provide a roadmap for how we do things and enable successful delivery of our strategy.

They challenge and inspire us to be the best we can in our work and our interactions with each other.

They make UC an even greater place to work through clearly articulating who we are and how we do things.

Au Mahi | What You Will Do.

You will be part of a vibrant and dynamic advising team within UC\'s student hub, Te Pataka.

You will be responsible for whakawhanaungatanga, building relationships, with first year akonga.

The manaakitanga you provide will ensure culturally responsive, accurate, and timely academic advice and support, empowering students in their successful transition to tertiary study and beyond.

You will provide proactive and customised support to improve retention and achievement.

You will contribute to an advising community of practice that seeks to improve systems, processes, and practices across the university to enhance akonga learning experiences.

Mou | Who You Are

To be successful in this role you will have a commitment to uphold UC\'s values, and will have the following skills and experiences :

Bachelor\'s Degree (NZQA Level 7) or above, preferably in education, psychology, social work or other relevant field, or equivalent employment experience with 3+ years in a related role.

Active commitment to upholding the values, tikanga, and kawa of cultural practice and traditions as guided by mana whenua, Ngai Tuahuriri and Ngai Tahu.

A strong passion for improving and enhancing the overall student experience, retention and engagement.

Excellent interpersonal and communication skills with the ability to build rapport and network in diverse contexts.

Exceptional organisational and administrative abilities, meeting deadlines effectively.

Strength in learning, interpreting and applying policies and procedures.

Knowledge of university regulations an advantage.

Experience working with priority learners or underserved communities.

Commitment to enhancing bicultural and intercultural competence and effectiveness.

Experience in collaborative, fast paced work environments and demonstrated contributions to team success.

Effective reflective practice and problem-solving skills, with the ability to assess and enhance individual and team performance.

An understanding of the academic, social and cultural needs of akonga Maori and Pacific and an ability to engage successfully with akonga who have diverse needs.

Confidence and competence with IT, particularly across the MS Office suite.

Ability to preserve confidentiality and abide by the requirements of New Zealand Privacy legislation.

Competency in te reo Maori me ona tikanga is an advantage.

Proven experience in pastoral care or a similar support role.

Experience in counselling, coaching or teaching is an advantage.

Nga Painga o UC | Why UC

Nga Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our akonga and staff.

They challenge and inspire us to be the best we can, and make UC a great place to work and study.

For more info on Nga Uara | Our Values visit us here.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity.

The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

The closing date for this position is : 12 October 2025 (midnight, NZ time)

Please note, applications will be reviewed as they are received, and interviews may take place before the close date.

Pehea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to

You must have Aotearoa New Zealand or Australian citizenship / permanent residency or hold a valid NZ work visa to be considered for this role.

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