Airport Facilitator

## Mō tēnei tūranga mahi | About this role

• Type :
• Fixed term (until 26 June 2026)
• Hours :
• Full time
• Location :
• Auckland
• Business Group
• : Ministerial Services
• Branch :
• Partnerships and Commissions
• Salary :
• $81,441 - $101,349
• Auckland International Airport | Airside Lounge-Based Office
• Rostered 5 days per week | 24 / 7 operation | Shift work required
• The Visits and Ceremonial Office (VCO), Department of Internal Affairs is seeking a professional and organised individual for a
• fixed-term role
• as an
• Airport Facilitator
• , based at Auckland International Airport.
• About the Role :
• As an Airport Facilitator, you'll assist and manage the international arrivals and departures of :
• Guests of Government visits
• Pacific Island Leaders
• Government MinistersYou'll be based airside in a secure lounge environment, working closely with airport stakeholders to ensure VIP visitors experience a seamless and respectful transition through the airport. This role requires a high degree of independent work.As part of your role, you will also support specific VCO projects as required.
• What We're Looking For :
• Strong interpersonal and communication skills
• A high level of discretion, professionalism, and cultural sensitivity
• Ability to stay calm under pressure and manage logistics efficiently
• Previous experience in aviation, customer service, airport employ, or official / VIP facilitation is an advantage
• Strong computer literacy with familiarity with Microsoft Office
• Adaptability and flexibility to handle changing priorities and environments
• Experience with Pacific cultures, values, languages, and ways of working is preferred
• Fixed-term contract – 26 June 2026
• Rostered 5 days per week (not necessarily Monday–Friday)
• 24 / 7 operational environment – shift work including nights, weekends, and public holidays
• Full training provided
• Location : Auckland International Airport (airside office)
• If successful you must be willing to undergo a security checkThis is a rare opportunity to contribute to New Zealand's official diplomatic presence. You'll be part of a small, high-performing team that plays a key role in supporting international relationships and national events.
• Applications close :
• 5pm, 28 September 2025.
• For more information please contact :
• Vicki Abraham;
• Job description :
• To review the full job description, please| Location : | Auckland |

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