Contracts & Specialist Support – Private Hospital.

Contracts & Specialist Support – Private Hospital.

Endoscopy Auckland Ltd – Epsom, North Island

If your wish list for a new role includes :

Working with a friendly, values-driven team

Making a real difference for patients and specialists

Variety and autonomy in your day-to-day work

Being valued for your efficiency, confidence, and initiative

Joining a dynamic, changing organisation

…then our newly created Contracts and Specialist Support position at Endoscopy Auckland could be just what you’re looking for.

About the role :

This newly created position is designed to support Endoscopy Auckland’s ongoing growth. The role has a dual focus : you’ll coordinate and manage service pathways for ACC and publicly funded patients, and you’ll also support specialist onboarding and scheduling. As the first point of contact for our specialists and patients, you’ll ensure every interaction is welcoming and every process is seamless. Your proactive approach and attention to detail will help maintain high standards and smooth operations across our team.

Key responsibilities :

Lead the set-up and coordination of ACC Surgical Services Agreement processes

Coordinate onboarding of new specialists and clinic set-up

Act as the primary receptionist / bookings coordinator for assigned specialists

Manage referral intake, triage, eligibility verification, and outcome communication

Lise with ACC providers and case managers

Support patient scheduling, theatre coordination, and administrative follow-up

Establish workflows for publicly funded patient bookings

Support standardised claiming processes and monitor claim status

Model Endoscopy Auckland’s values in all interactions

About you :

You are a warm and approachable professional who thrives on building strong relationships with patients, specialists, and colleagues. Your natural efficiency and confidence mean you can juggle multiple priorities with ease, always keeping a calm and positive attitude. You enjoy solving problems, taking initiative, and making a real difference in people’s experiences. Experience in medical administration or as a medical secretary is essential, ideally with knowledge of ACC and publicly funded contract pathways. Familiarity with private insurers is highly valued. Strong communication skills and a collaborative approach are a must.

About Endoscopy Auckland :

We are a busy, growing private endoscopy practice with a strong reputation for patient care. Our team values our commitment to our patients, our colleagues and our way of working. We are in a growth phase, and we’ve just opened a purpose-built Endoscopy Hospital to support that growth. Staff enjoy a supportive environment, ongoing education, social functions, health insurance options, and the benefits of working in a close-knit organisation.

Apply now!

Hit the apply button now and send us your CV and a cover letter today, we’re keen to hear from you.

Please note – we prefer all applicants to apply through seek, please don’t apply directly to us, as your application may not be considered.

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