Sales Support Coordinator 21 Jul 2025 Closes 14 Nov 2025

OfficeMax New ZealandAuckland, Auckland, New Zealand

1 day ago

Job description

Help our sales staff, customers & suppliers in this varied admin role. If you're tech savvy & organized & can work at pace - this will keep you busy

Support our sales teams with your admin skills creating quotes & proposals
Perm and Fixed term contracts. Monday to Friday 830-5pm.
5 minutes off highbrook motorway exit with free parking onsite

The Role - Sales Support Coordinator

With both permanent and fixed term opportunities available, in this role you will report to one of our Sales Support Team Leads and provide sales coordination support by being the crucial link between our salespeople, customers, and suppliers.

In this busy role you will generate quotes and proposals, complete sales reporting, and help to source alternative product options for our customers and salespeople, while keeping all records up to date in our CRM (Salesforce).

We are looking for people who can learn new systems quickly and enjoy problem solving while managing multiple tasks and cases. You will be someone who likes to provide proactive support and identify solutions that will make a difference for our customers. We use Salesforce as our CRM, if you have experience using this tool it would be beneficial.

Your key responsibilities are :

Ensure customer information and activity is up to date and updated in Salesforce CRM

Complete sales support administrative tasks including keying orders, creating quotes and proposals, and written communications with customers and suppliers

Provide customers with alternative product options should the existing stock item no longer be available

Undertake analysis of alternative products for customers

Troubleshoot and collaborate with internal and external stakeholders to ensure timely resolution of customer / order issues

Act as conduit between Sales and Sales Support functions

Ensure all order processing, including preparing orders, amending orders, stopping and cancelling orders, is in line with OfficeMax Sales Support quality guidelines

What you will bring :

2+ years' experience as Sales Support team member preferred

Commitment to customer satisfaction

Empathetic and adaptable interpersonal skills

Good oral and written communication skills

Demonstrated problem solving ability

Understanding processes and systems

Sound knowledge of Microsoft Office Suite, Word, Excel

2 years' experience with Salesforce and Pronto preferable

People, Culture and working for OfficeMax :

Develop your skills with a personalised development plan

Free parking onsite

Great people! A business you can be proud to work for!

Reference # 54139

Location(s) Auckland

Expertise Administration, Customer Services, Data Entry

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Coordinator Support Support • Auckland, Auckland, New Zealand