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Assistant Branch Manager

Assistant Branch Manager

AnzDunedin, Otago, New Zealand
3 days ago
Job description

About the role We're making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they're buying a home, building a business or saving for things big or small.

In this role, you would have the opportunity to : Assist the Branch Manager in managing branch operations.

Provide leadership of the branch customer services platform.

Be responsible for meeting customer needs and enhancing customer experience.

Ensure the service platform is compliant with ANZ's policies and procedures.

Provide full leadership and be responsible for all branch activities in the Branch Manager's absence.

Demonstrate living the ANZ Values with customers and colleagues.

Role Location : Dunedin, ANZ Branch Role Type : Permanent - Full-time Shift : Monday to Friday, 8 : 30am - 5 : 00pm Ka aha to ra e kite ai?

  • What will your day look like In this role, you would assist the Branch Manager in managing branch operations and provide leadership of the branch customer services platform.

You will responsible for meeting customer needs and enhancing customer experience to ensure the service platform is compliant with ANZ's policies and procedures.

This role is expected to provide full leadership and be responsible for all branch activities in the Branch Manager's absence.

Ou Pukenga?

  • What will you bring?
  • To grow and be successful in this role, you will ideally bring the following :

  • Exceptional customer focus
  • Research, analytical, credit and risk assessment skills gained through banking experience
  • Comprehensive understanding of compliance and branch operations
  • Prior experience in developing strong relationships in a customer focused role
  • Excellent communication skills both written and oral
  • A positive attitude with a growth mindset You're not expected to have % of these skills.
  • At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

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    Assistant Manager • Dunedin, Otago, New Zealand

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